Easy Returns & Exchanges

If you’re not 100% satisfied with your order, we’re here to help.

  • Returns are accepted within 30 days of delivery.

  • Items must be unused and in original packaging.

  • Customized or sale items are not eligible for return.

To start a return, contact us at theshiftserene@gmail.com. Customers are responsible for return shipping costs unless the item was defective or incorrect.